You can place an order by visiting our website and selecting the products you wish to purchase. Once you share your details, our team will get in touch to confirm the order, discuss delivery timelines, and guide you through the payment process.

You can make your payment online through secure options such as bank transfer, UPI, or payment links shared by our team. Once the payment is received, your order will be processed and confirmed.

Yes, we accept payments made through major credit cards, including American Express, subject to gateway availability at the time of transaction.

We accept payments through bank transfers, UPI, credit and debit cards, and payment links shared by our team. Cash payments are also accepted within the government’s prescribed limits.

If you need any help or guidance regarding payments, please connect with us @ 9871500042

We require 50% of the total amount as an advance to confirm your order, and the remaining balance is to be paid before delivery. Our team will guide you through the payment process once your order is placed.

No, we do not offer Bajaj Finance or any other EMI financing options. All purchases are processed through direct payment modes.

No, we do not offer EMI or installment options. All furniture purchases are processed through full or scheduled payments as per our order terms.

No, IDUS does not charge any additional credit card or checkout fees. You only pay the final invoice amount shared with you.

Yes, all purchases are subject to an 18% Goods & Services Tax (GST) as per government regulations. The applicable GST will be mentioned clearly in your final invoice.

 We host a special annual sale once a year on the occasion of our showroom anniversary, from 30th August to 15th September, where our entire collection is offered at exclusive prices.

Once an order is confirmed, no changes can be made as the production process begins immediately. In exceptional cases, if any modification is absolutely necessary, our team may review the possibility, but only with prior approval and additional effort or cost involved.

If you face any issues while adding items to your cart, please contact our support team for assistance at 9871500042.  We’ll be happy to help you complete your selection and order smoothly.

In case your order arrives damaged, please inform the IDUS team member who assisted you during your purchase or the person currently in touch with you. Share clear photos or videos of the damage within 24 hours of delivery, and we will review the issue to arrange repair, replacement, or an appropriate resolution at the earliest.

Yes, all our furniture pieces come with a warranty that covers manufacturing defects. The warranty period and terms vary by product. You may connect with our team for detailed information or guidance on the same.

You can reach out to the IDUS support team directly at 9818800072. We’ll ensure your concern is addressed promptly and efficiently.

We offer complete design consultation and styling assistance with your purchase. Our in-house design experts help you choose the right furniture pieces, materials, finishes, and color palettes that best complement your space and personal style. From layout planning to final detailing, we ensure every element comes together seamlessly to create a well-balanced and elegant interior.

While we make every effort to ensure the images on our website accurately reflect the color, texture, and finish of each product, slight variations may occur due to lighting and screen resolution. You can visit our store to experience the real look and feel of our products before making your selection.

No, we do not offer Bajaj Finance or any other EMI financing options. All purchases are processed through direct payment modes.

For a full house project, our design and project team will guide you through the entire process. We begin by understanding your requirements, the style and structure of your home, and then suggest furniture and finishes that balance functionality with aesthetics. Based on the overall scope, we curate a well-aligned proposal that fits your vision and requirements before moving to production, delivery, and installation—ensuring a seamless and coordinated experience throughout.

Site visits are offered on a need basis and are fully conditional. We usually schedule a visit once the design scope and commercials are understood, and a nominal advance is received. After that, our team assesses the space, takes measurements, and reviews the layout to ensure precise planning and execution. We also capture site photos to understand the materials and finishes being used, as they play a key role in developing the mood board and selecting coordinated materials for your project.

Yes, we offer complete interior design services with a strong design intent to bring your vision to life. IDUS is a true one-stop destination, from custom wardrobes, wall panellings, dressers, and washroom vanities to bespoke carpets and statement furniture, we craft every element to reflect your style and functionality needs. When we execute a full project, we go a step further by helping you select curtains, bedcovers, décor, and accessories — ensuring every detail comes together seamlessly to create a cohesive, well-designed home.

Our furniture is crafted using a combination of premium hardwoods and high-quality plywood, chosen carefully to suit the design and functionality of each piece. Hardwoods such as oak, ash, and beech are selected for their strength, durability, and natural elegance, while plywood provides structural stability and precision. Teak wood is available on request for clients seeking a sophisticated and timeless finish.

Yes. We operate Pan-India, offering both our ready-made furniture and fully custom projects, which include custom wardrobes and wall panelling. Our team ensures that every step, from design and production to delivery and installation — is coordinated seamlessly for a smooth and hassle-free experience.

Yes, we provide a curated range of premium outdoor furniture, including chairs, lounges, swings, and planters. Each piece is designed to combine style, durability, and comfort, enhancing your outdoor spaces while maintaining the same high-quality standards as our indoor collections.

Yes, we offer a comprehensive range of flooring solutions, including laminated, real wood, and engineered wood. In addition to providing the materials, our team also offers professional guidance and support for installation, ensuring durability, a flawless finish, and seamless integration with your interior design.

Yes, we do. IDUS offers both carpet tiles and wall-to-wall carpeting for commercial projects. We also provide Tuntex carpet tiles, known for their durability, design flexibility, and commercial-grade performance.

Our team supports you with product selection, measurements, and complete installation, ensuring the flooring meets your project’s design and functional needs. Samples and on-site evaluation can be arranged as required.

Yes, All our decor accessories, including carpets, lamps, art pieces, sculptures, and home accents—are available for purchase at the showroom.
We showcase a unique collection curated from designers worldwide, offering distinctive pieces you won’t typically find elsewhere.

Yes, we do. We offer a wide variety of battery-operated real wax candles in different shapes, colours, and sizes, suitable for both indoor and outdoor use. Our collection is specially imported from Spain, offering premium quality and beautifully crafted designs.

We use premium international hardware brands such as Hettich, Häfele, and equivalent high-quality options to ensure durability, smooth functionality, and long-term performance. These brands are known for their high-quality fittings, soft-close mechanisms, and precision engineering, ensuring a refined user experience in every piece.